Question 1

The account has been used by someone else

Accepted Answer

This is normal, which is why our price is so cheap, but it will not affect your normal use.

Question 2

Is it the Family Sharing location that is being sold?

Accepted Answer

We do not sell Family Sharing slots. We currently rent accounts. Once you complete your purchase, you can start playing from PL2W.

Question 3

Tutorial on the use of obtained account secret information (including second-level password)

Accepted Answer

① After the purchase is completed, you can view the account password information as shown in Figure 1 in your email or on the PL2W order page

② Use "steam Account" and "steam Password", click the copy button behind the information, and paste the data into the corresponding fields on the Steam login page

③ If you don't need to enter the Steam verification code, you can directly go to Steam - Library to download and play the game

④ If you need to enter a code or modify information, please continue to operate and log in to the email associated with your account

⑤ Copy "Bind email address" to the browser's address bar, and the corresponding email password fields are "Bind Email" and "Bind Email Password"

⑥ When logging in to outlook.com, you will be required to enter the code from your secondary email. The correspondin

Question 4

Is your platform really safe for my computer?

Accepted Answer

Rest assured, we are safe and we will not do anything with your computer.

Question 5

I have a problem and need a refund

Accepted Answer

| What problem did you encounter that you need a refund for? Please tell us and we will try our best to help you solve it

|| if your problem cannot be solved or you are not satisfied, we will refund you, please rest assured

Question 6

How To Fix Steam Games Not Launching or Opening

Accepted Answer

First, make sure your computer is configured to play the game, then use common fixes such as verifying the game files and updating drivers, which basically solves most of the problems with the game not starting.

Verify game integrity
Check the graphics card driver
Install Microsoft common runtime libraries

Install Microsoft common runtime libraries

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